Data Systems Have To Talk With One Another
In environments requiring coordinated care, poor management of client-related data inevitably leads to administrative chaos. This issue is pervasive throughout the social services sector, primarily due to the lack of integrated data systems (IDS). Without such systems, service delivery gaps, duplicate efforts, lack of cross-program visibility, data accuracy concerns, and numerous other challenges become the norm. AltruLink is an IDS that eliminates these problems.
Ultra-Flexible Design
- Powerful Admin Features
Easy To Configure And Customize
“This system simplifies our daily lives in ways we never even thought of.”
– Director of Programs | Behavioral Health Organization
AltruLink is a versatile data platform designed to build web applications that automate business processes. Very user-friendly, it can be administered by non-technical staff, offering considerable flexibility and ease in automating manual tasks. This enables functions like case management to be carried out precisely as needed, without the high costs or lengthy implementation times associated with custom software.
What Type Of Organizations Use AltruLink?
Performs As If Custom-Made For Your Organization
One major drawback of off-the-shelf software is its limited ability to adapt to unique workflow requirements and ongoing changes. As a result, organizations often have to adjust their processes to fit the software, rather than the software adapting to their needs. While custom-developed software offers a tailored solution, it often comes with a higher cost and longer implementation time. AltruLink, however, provides the best of both worlds, delivering the performance of custom software at a fraction of the cost and with a much quicker implementation process.
Your Own Fully Branded Site
Low-Code/No-Code Design Promotes Customizability
Aligns Exactly With Existing Work Processes
Every User’s Individual Needs Can Be Addressed
Frequently Asked Questions
AltruLink should be viewed as a solution that bridges the gap between off-the-shelf software (COTS) and fully custom-developed platforms. It is highly configurable, flexible, and expandable in ways that COTS rarely is. Thanks to this configurability and flexibility, along with the ability to expand functionality through simple coding, the end result closely resembles custom-developed software—at a significantly lower cost.
Yes, AltruLink is a software solution delivered and supported as a service, with consulting available for organizations that need it. Pricing is based on the use case, i.e. program management, and various factors that influence the cost of providing high-quality ongoing support. These factors include the number of users and administrators, usage frequency, an organization’s data literacy level, workflow complexity, and level or 3rd party integration involved. With a few exceptions, pricing starts at $500 per month.
Yes, most of our clients begin with a single use case. This approach allows you to evaluate our service and support to see if they meet your expectations. It also helps us understand your support requirements better, enabling us to propose the best way to move beyond the initial use case.
AltruLink incorporates a best-practice security design overseen by CISSPs on our staff and is used by hundreds of organizations to collect, transmit, and store PHI, PII, financial, and other sensitive data. The security model follows a shared responsibility approach, with security roles and responsibilities managed at four different levels, including the client level. Beyond technical security measures, Novus offers cybersecurity data governance and regulatory framework guidance to clients in the context of system configuration, deployment, and ongoing use.
Administrators have the flexibility to publish as much information as needed to make the system simpler and more intuitive for users. The platform includes features that make it easy to embed information in various forms, including video, throughout the application. Some of this content is generic to the platform and provided by Novus, while the rest is specific to your instance and needs to be created, maintained, and updated by you.
The system is highly flexible and granular in controlling what each user can and cannot do. Permission levels are managed by creating specific user groups and profiles, allowing user access to be managed down to the field level within forms. Additionally, multi-factor authentication and integration with single sign-on tools and services are standard options.
Yes, workflow automation is a main strength of the system, and it includes integration with scheduling tools like Outlook. Automating tasks and activities associated with a client case is straightforward, and there is no limit to the number of different workflows or steps within a workflow that can be created. Modifying workflows takes a few minutes at most.
Yes, the system design offers significant flexibility to support various types of collaboration on a case file. Anyone with the necessary permissions can access case information. However, their viewing and editing actions can be tightly controlled down to a granular level. All of this is logged and easily auditable. Digital fingerprints for each user’s actions are captured.
All case data is stored centrally in a single, searchable database, including notes, documents, contact information, and any other type of data. This centralization enhances data security, integrity, and consistency, while also promoting cost containment and operational efficiency.
Yes, the system design offers significant flexibility to support various types of collaboration on a case file. Anyone with the necessary credentials and permissions can access case information. However, their actions can be tightly controlled through permissions, such as view-only access, viewing specific fields, or full access to view and make changes.
Reporting is one of the strongest features of this platform. In fact, many clients aggregate data from multiple systems into it to take advantage of its reporting and data visualization capabilities. Users can filter and sort the data in many ways, view it in 30+ visual formats, easily generate ad hoc reports and share them with a single click, and create unlimited personalized dashboard views. Exporting to Excel, CSV or PDF is also done with a single click, as is integration with Power BI and Tableau (via native connectors).
Yes. In essence, they represent just another user whose actions are strictly controlled by permission settings. You determine exactly what they can see and do, and every action they take once logged in is captured in detail.
Yes, this is the core strength of the system. It excels in collecting client data, aggregating it across all programs a client participates in, and generating everything from simple to comprehensive views of the data. These reports can very easily be shared with others, exported to Excel or other formats, or natively integrated with Power BI and Tableau. With regards to data integrity, every modification to a client record is logged at a granular level and auditable, providing a complete, client-level history of how the data has been handled.
This is an extremely configurable data platform, with flexibility being the core principle behind its design. The extent to which it can be configured to collect, process and report on data is usually only limited to one’s imagination. It is why client instances of the platform feel and function like custom developed software.
Standard Capabilities
Customization Ease
Powerful Admin Features
Robust Reporting & Visualization
Fully Branded Site
Workflow Automation
Calendar Integration
Document Management
Power BI Integration
Tableau Integration
AI Toolset Integration
Sophisticated Form Developer
Many Communication Features