Novus Facility Portal2025-01-08T17:17:26-05:00

A Facility Portal Designed For Nonprofit Use

Are you juggling multiple tools to manage room reservations in a multi-tenant, shared space facility? Not easy, is it?

 

I’d Like A Demo Or Test Drive Of The System

Simplify Space and Event Management

The Facility Portal is a web application built on an open source framework that Novus Insight introduced in 2014. Regularly enhanced since then, its purpose is to eliminate the administrative chaos often associated with tenants and non-tenants reserving building resources like conference rooms.

  • Ultra-Flexible Design 

  • Powerful Admin Features
  • Easy to Customize

“We’ve been searching for a system like this for over a year.”

– Facilities Director | Large Community Foundation

Novus originated as a nonprofit in a multi-tenant, shared resource facility. We developed the Facility Portal based on first-hand experience and feedback from other tenants. Today, the system has evolved into an indispensable tool for organizations wanting to manage spaces and building resources more effectively.

What type of organizations use this system?

 

Performs like your own private reservation system

We originally designed the Novus Facility Portal for budget-conscious nonprofit centers, yet it is well-suited for many types of office environments. Though the system is now an enterprise-quality application, it remains affordable for even small organizations that only have a few spaces to manage.

  • Your Own Fully Branded Site

  • Integrated With Your Public Website

  • Manage Invoices, Integrate Online or Offline Payment

  • Easily Administer Workflows

Frequently Asked Questions

What are some organizations that use the system?2025-01-02T13:31:37-05:00
Jessie Ball duPont Center, ThriveOn Collaboration (Greater Milwaukee Foundation), Southwest Florida Community Foundation (Collaboratory), HUB for Community Innovation Augusta, PATH Foundation
What type of support is offered?2025-01-02T14:38:21-05:00

Email and phone support from the Novus help desk located in East Hartford, CT.  This includes direct access to the Novus team that built the system. The large majority of client questions and support requests are answered or resolved the same day, and almost every one within 24 hours. Organizations using the system are our best spokespeople when it comes to customer support quality and responsiveness.

Are different service levels offered?2025-01-02T14:53:44-05:00

No, all features are available to all clients, including enhancements that are regularly introduced. We have designed and priced the service to make it attractive to large or small organizations and prefer not to “hide” functionality. Rather, we have a starting price intended for light usage and are always open to discussing how to accommodate budget constraints without taking features away.

How long does it take to implement the system?2025-01-02T14:56:45-05:00

Typically 1 – 2 weeks from project kickoff to having a working system in place.

How is the system priced?2025-01-02T15:02:56-05:00

A one-time implementation fee (small project) and typically between $250 to $1,000/month for the service. Monthly amount is influenced by organization size, number of administrators, number of reservation spaces & resources, workflow complexity, and anticipated level of administrator support needed from our help desk.

Standard Capabilities

  • Customization Ease

  • Event Management

  • Scheduling Flexibility

  • Powerful Admin Features

  • Payment Integration

  • Contract Management

  • Website Widget Integration

  • Robust Reporting

  • Fully Branded Site

  • Directory Options

  • Guest WiFi Integration

  • Flexible Resource Management

  • Digital Signage Integration

  • Granular Permission Setting

  • Localization Ability

  • Workflow Administration

  • Credit System Option

  • Calendar Integration

  • Invoice Management

  • Document Storage

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