As a supplement to your organization’s self-assessment efforts, Novus offers a range of services that help with evaluating cybersecurity posture, achieving compliance requirements, and better adhering to partner and client security mandates.
Our assessment work extends well beyond optimizing cybersecurity in existing infrastructure. We evaluate more broadly, starting with the critical data an organization is dependent on to operate. Through a process of interviewing, software-enabled scanning, and systems review, we trace the data flows, understand the business processes, analyze current protections in relation to regulatory frameworks/regulatory compliance, compare against best practices within peer organizations, and provide recommendations and remediation plans that align with strategic goals.
While we apply experiences from every prior cyber assessment we’ve done, we believe each one is unique to an organization and should be driven by the risk categories an organization prioritizes the most. These typically are:
- Compliance – risk tied to violation of laws or regulations, or internal policies & procedures
- Operational – risk associated with failed internal processes, people or systems, or externally-driven processes
- Transactional – risk related to problems delivering a product or service
- Reputational – risk tied to negative public opinion of your organization
- Strategic – risk of inappropriate decision making that leads to an organization’s inability to meet its primary goals
The report we deliver following an assessment will inform organizations of their cybersecurity posture, recommend detailed and prioritized action for improvement, and provide a path for long-term sustainability of lower risk levels. At a minimum, our objective is to identify security weaknesses and risks that may have been overlooked during an internal analysis. These are oversights that often lead to the biggest, most expensive and reputation-harming security incidents.
Business Process Analysis
Organizations waste considerable time and money trying to rid themselves of inefficiencies and redundant work. One example is switching to a new software in hopes that underlying problems disappear. Software changes alone rarely are capable of this. To make matters worse, changes are often made in isolation, with a narrow, intra–departmental focus instead of a cross-organizational view. These “fixes” can benefit one area of the company but end up having no positive impact on other areas (or even a negative impact).
A more thorough analysis of end-to-end business processes can reveal much about the root causes of problems with productivity and efficiency levels. When doing a technology assessment, we always look at existing process flows and how they impact business results. These are the areas we typically focus on along with examples of how we can assist:
- Finance – Identifying where costs can be lowered, such as through software tools and service-based technologies to reduce bloated spending and eliminate manually-intensive workflows
- Operations – Restructuring repetitive, paper-based processes to reduce costly errors and redeploy people to higher-value roles
- Employee productivity & talent retention – Determining where time is being unnecessarily wasted and employee morale is suffering due to technology limitations
- Customer service – Evaluating current customer service processes to understand how the customer experience can be enhanced by automating support tasks and improving customer-facing systems