The construct of Novus’ service offerings originates with a belief that organizations today find it extremely challenging to manage all the technology required to build a resilient IT infrastructure. Knowledge and skill shortages in cyber, data management, and emerging technologies make it especially difficult to pull everything together in a coordinated, easy-to-manage way. Because of this, the fundamental dilemma facing many organizations is they are not well positioned or resourced to realize the value inherent in the technology they have or want to deploy.
In IT infrastructures, tight dependencies exist between the various components making up systems. If one fails or is performing poorly, it can have a cascading effect on a number of other things, requiring a collaborative effort among specialists to troubleshoot and resolve. This often includes coordination and good communication above the infrastructure level once a problem below is felt by users. A silo-oriented IT operation will struggle to be effective here, because it lacks visibility into the critical interdependencies that exist between infrastructure, data, and security.
We believe the key to maximizing technology value is smartly integrating the piece parts, with controls in place to keep risk low. It’s something we strive to do for each client. Sure, there’s complexity because of how fast technology is evolving and becoming intertwined with every business process. But with a team-centric approach and considerable breadth of technical and industry knowledge, we’re able to help clients in ways that previously required their use of multiple service providers, consultants, and staff.