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How to protect sensitive data and reduce staff confusion Organizations across the public sector and nonprofits are moving quickly into AI—and that’s not inherently a problem. The problem shows up when we try to “secure AI” before we’ve answered a simpler question: What data are we actually trying to protect? Recently, a team asked me: “What is Novus doing to protect our sensitive data in AI tools?” I asked a follow-up that wasn’t meant to be a trap—just a starting point: “When you say ‘sensitive data,’ what do you mean in your organization?” There was a long pause. Not because [...]

🚨 Quick workplace security reminder: “remote support” impersonation scams are getting more convincing. They often start with an unexpected call, email, text, or chat message claiming there’s an urgent issue with your laptop, Microsoft 365, or “security alerts.” The goal is to get you to: • approve a sign-in • share your password or MFA code • install a remote access tool / start screen sharing Once someone has remote access (or your credentials), they can steal data, install malware, or move deeper into your organization. With more helpdesks deploying AI chatbots for speed and convenience, one principle matters more [...]