Novus Facility Portal2025-03-12T11:49:47-04:00

A Facility Portal Designed For Nonprofit Use

Are you juggling multiple tools to manage room reservations in a multi-tenant, shared space facility? Not easy, is it?

 

I’d Like A Demo Or Test Drive Of The System

Simplify Space and Event Management

The Facility Portal, introduced by Novus Insight in 2014, is a web application built on an open-source framework. Continuously enhanced since its inception, it aims to eliminate the administrative chaos often associated with reserving building resources, such as conference rooms, for both tenants and non-tenants.

  • Ultra-Flexible Design 

  • Powerful Admin Features
  • Easy to Customize

“We’ve been searching for a system like this for over a year.”

– Facilities Director | Large Community Foundation

Novus began as a nonprofit within a multi-tenant, shared resource facility. Drawing from our own experiences and feedback from fellow tenants, we developed the Facility Portal. Today, it has become an essential tool for organizations seeking to manage spaces and building resources more effectively.

What type of organizations use this system?

 

Performs Like Your Own Private Reservation System

The Novus Facility Portal was initially created for budget-conscious nonprofit centers, but it is also ideal for various office environments. Despite evolving into an enterprise-quality application, it remains affordable even for small organizations with just a few spaces to manage.

  • A Fully Branded Site

  • Integrated With Your Public Website

  • Manage Invoices Plus Online or Offline Payment

  • Easily Automate Workflows

Frequently Asked Questions

What type of organization is this solution best suited for?2025-01-31T10:22:18-05:00
This solution is ideal for any organization looking to automate tasks related to reserving and managing resources such as rooms, equipment, and parking spaces. It is particularly well-suited for multi-tenant, shared space facilities that desire a customizable system tailored to their specific workflows, ultimately eliminating much or all of the manual effort involved.
What are some organizations that use the system?2025-01-29T10:59:39-05:00

Jessie Ball duPont Center, ThriveOn Collaboration (Greater Milwaukee Foundation), Southwest Florida Community Foundation (Collaboratory), HUB for Community Innovation Augusta, PATH Foundation

What type of support is offered?2025-01-30T11:46:34-05:00

Email and phone support from the Novus help desk located in East Hartford, CT.  This includes direct access to the Novus team that built the system. The large majority of client questions and support requests are answered or resolved the same day, and almost every one within 24 hours. Organizations using the system are our best spokespeople when it comes to customer support quality and responsiveness.

Are different service levels offered?2025-02-11T10:18:20-05:00

No. All features, including regular enhancements, are available to all clients. We have designed and priced the service to appeal to both large and small organizations, without hiding any functionality. Our starting price is intended for smaller facilities with simple requirements, and we are always open to discussing how to accommodate budget constraints without removing features.

How long does it take to implement the system?2025-01-02T14:56:45-05:00

Typically 1 – 2 weeks from project kickoff to having a working system in place.

How is the system priced?2025-01-02T15:02:56-05:00

A one-time implementation fee (small project) and typically between $250 to $1,000/month for the service. Monthly amount is influenced by organization size, number of administrators, number of reservation spaces & resources, workflow complexity, and anticipated level of administrator support needed from our help desk.

Standard Capabilities

  • Customization Ease

  • Event Management

  • Scheduling Flexibility

  • Powerful Admin Features

  • Payment Integration

  • Contract Management

  • Website Widget Integration

  • Robust Reporting

  • Fully Branded Site

  • Directory Options

  • Guest WiFi Integration

  • Flexible Resource Management

  • Digital Signage Integration

  • Granular Permission Setting

  • Localization Ability

  • Workflow Administration

  • Credit System Option

  • Calendar Integration

  • Invoice Management

  • Document Storage

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