This solution is ideal for any organization looking to automate tasks related to reserving and managing resources such as rooms, equipment, and parking spaces. It is particularly well-suited for multi-tenant, shared space facilities that desire a customizable system tailored to their specific workflows, ultimately eliminating much or all of the manual effort involved.

Jessie Ball duPont Center, ThriveOn Collaboration (Greater Milwaukee Foundation), Southwest Florida Community Foundation (Collaboratory), HUB for Community Innovation Augusta, PATH Foundation

Email and phone support from the Novus help desk located in East Hartford, CT.  This includes direct access to the Novus team that built the system. The large majority of client questions and support requests are answered or resolved the same day, and almost every one within 24 hours. Organizations using the system are our best spokespeople when it comes to customer support quality and responsiveness.

No. All features, including regular enhancements, are available to all clients. We have designed and priced the service to appeal to both large and small organizations, without hiding any functionality. Our starting price is intended for smaller facilities with simple requirements, and we are always open to discussing how to accommodate budget constraints without removing features.

Typically 1 – 2 weeks from project kickoff to having a working system in place.

A one-time implementation fee (small project) and typically between $250 to $1,000/month for the service. Monthly amount is influenced by organization size, number of administrators, number of reservation spaces & resources, workflow complexity, and anticipated level of administrator support needed from our help desk.