Juggling multiple tools to manage room and other resource reservations can be chaotic in a multi-tenant, shared space facility. Novus encountered this problem in 2014 and decided to create a robust, user-friendly web portal that both tenants and non-tenants of our building could use for simplifying space and event management.

Guided mainly by suggestions from clients, the Novus system has developed into an indispensable daily tool for organizations that want to manage their spaces more effectively. Features and functionality of the Facility Portal include:

We designed the Novus Facility Portal for budget-conscious nonprofit centers, yet it is well-suited for many types of office environments. Although it has evolved into an enterprise-quality application, it remains affordable for even small organizations that only have a handful of spaces to manage.

FAQs

Q: How long does it take to implement the system?
A: Typically 1 – 2 weeks start to finish

Q: Are different levels of the service offered?
A: No, it is designed to not “hide” features but rather make everything the system can do available to all clients, including any new enhancements.

Q: How is the system priced?
A: A one-time implementation fee (small project) and between $250 – $1,000/month, depending on configuration complexity and number of administrators accessing our help desk for support

Q: What type of support is offered?
A: Email and phone support from the Novus help desk, which includes direct access to the Novus Application Development team. The vast majority of client questions and support requests are answered or resolved the same day.

Q: What are some organizations that are using the system?
A: Jessie Ball duPont Center, Southwest Florida Community Foundation (Collaboratory), HUB for Community Innovation Augusta, PATH Foundation